Telegram Inbox: Every Lead Conversation in One Place
A Telegram inbox is a single place to read and answer every direct-message conversation you have with a lead, instead of switching between the Telegram app, a spreadsheet and a CRM. Leadgram has one built in: you connect your own Telegram account, open a thread with any lead the search found, and reply with that person's tags, their original public message and their pipeline record beside the conversation. Messages go out as you, one at a time — no bot, no bulk send.
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What a Telegram inbox is
A Telegram inbox is one list of every direct-message thread you have with a prospect: newest conversation on top, the start of the last message on each row, the time it arrived, an unread badge where something new landed. You work from that list instead of scrolling a chat list that mixes prospects with your family group.
Leadgram's inbox is built for one job — talking to the people the search found. Every row is a lead, so a thread never opens without context, and nothing goes out on its own.
One list of every lead conversation, ordered by the last message.
Unread counts per row, plus a running total on the Inbox nav item.
Tags, original message, stage and notes beside the open thread.
Your own account sends; there is no bulk send and no bot.
Connect your own Telegram account
Nothing sends until an account is connected, and the wizard is three steps: your country and phone number, the login code Telegram sends to your app — with a Resend code button if it is slow — and your cloud password if two-step verification is on. The first step also carries a Share with your workspace switch, off by default and unlocked on Teams and Enterprise plans.
The account then shows as a card with a masked phone number, your @username and a status: Connecting, Active, Needs re-auth, Connection issue or Sending restricted. If Telegram signs the session out, a Re-authenticate button runs the same code flow again, and the status updates live without a page reload.
The session is stored encrypted, and disconnecting signs it out and deletes it. Your conversations stay — read-only — so you keep the history without keeping the session.
Step 1 — country, phone number, and whether the workspace shares it.
Step 2 — the login code Telegram sends to your app.
Step 3 — your cloud password, only with two-step verification on.
Any time — re-authenticate after a sign-out, or disconnect and wipe the session.
See also: Plans and connected-account limits
What Leadgram reads, and what it never touches
Connecting a Telegram account is the thing buyers ask about first, so here is the boundary. A conversation is imported only when you open it in the product. An incoming message is stored only if it belongs to a thread you already opened — anything else Telegram delivers to that account is dropped on arrival.
On first open, Leadgram pulls in your existing history with that one person, up to the last 200 messages, so an old chat does not restart from an empty screen. Nothing else is imported, and finding leads does not use your account at all: that happens in public conversations.
Imported: the threads you open, plus your prior DMs with those people.
Never imported: the rest of your chat list, your groups, your channels.
Stored encrypted: the Telegram session, deleted the moment you disconnect.
Separate from search: leads come from public conversations, not your account.
See also: Where the legal line sits
One list, ordered by the last thing that happened
Each row shows the lead's name or @handle, the start of the last message, the time it arrived, and an unread badge when something is new. The list re-orders itself as messages land — the thread jumps to the top and the badges change without a refresh, because one realtime connection feeds the whole app.
Opening a row marks it read and drops its count from the Inbox nav total, so the number you see is the work you have left; unread is counted per person. The newest conversation is selected when the inbox loads, and a card opened from the pipeline board deep-links to that person's thread.
When a conversation is finished, remove it: the thread and its history leave the inbox for everyone in the workspace, and the confirmation dialog says exactly that. Nothing changes inside Telegram.
Name or @handle, last-message preview, arrival time, unread badge.
Live re-ordering and re-badging when a message arrives — no refresh.
Read on open, counted per person, nav badge kept in sync.
Removing a conversation clears it workspace-wide; Telegram is untouched.
The lead's context sits next to the thread
This is the part a plain Telegram window cannot do. Beside the open conversation you get the lead's name and @handle, their intent tags, and the public message that made them a lead in the first place.
Under that is the same person's CRM record: change the pipeline stage from a dropdown, add an optional deal value, set a reminder, and read the merged notes and activity history. Edits apply instantly and reconcile against the server, and a teammate's change arrives over the same realtime channel — so two people looking at one lead see one version of it.
The 0-100 intent score and the match percentage live on the search result and the lead drawer you opened the chat from.
Tags and the original message: what they said, in their words.
Stage and optional deal value: where the deal stands right now.
Reminders: what you promised to do next, and when it comes due.
Notes and activity history: what has been said to them, and by whom.
See also: The pipeline board these records live onHow lead scoring works
A reply written next to the message that earned the lead is a different reply from one typed into a blank chat window.
Writing, sending, and knowing what happened
The composer behaves the way a chat should: Enter sends, Shift+Enter adds a line. Your message appears in the thread straight away with a clock on it, then flips to a tick once Telegram confirms it went out. Retries are idempotent, so a double-tap on a flaky connection cannot post the same message twice.
If it does not go through, the message stays in the thread and says why in plain language — a failed send is never quietly dropped. Some threads cannot take a new message at all, and the composer says which case you are in: read-only when the account that owned the thread was disconnected, unreachable when the person can no longer be reached. When the blocker is fixable, the hint links into your Telegram settings.
This person doesn't accept messages from your account — their privacy settings block it.
This person can no longer be reached — the account is gone or has blocked you.
Telegram is limiting sends from this account — ease off and let it settle.
The account needs to be reconnected — re-authenticate from Telegram settings.
A shared inbox for a team
Share the account with your workspace — the switch on the connect screen, available on Teams and Enterprise — and active team members read and send from the same threads. An outbound message carries the name of the teammate who sent it, so nobody has to ask who already replied.
Management is deliberately narrower than access. The person who connected the account can manage and disconnect it, and so can the workspace owner and admins; a plain member works the inbox but cannot take the account away. Removing a conversation follows the same rule.
Unread counts stay personal, and if the Teams or Enterprise subscription lapses, shared accounts revert to the person who connected them.
Read and send: every active member of the workspace.
Manage and disconnect: the connector, plus the team owner and admins.
Attribution: outbound messages in a shared thread name the sender.
Unread is per person; removing a conversation is for everyone.
See also: Roles, seats and shared workspaces
How it compares to working in Telegram itself
Telegram is a good messenger and a poor sales tool: no idea which chats are prospects, no stage, no notes, no way to hand a conversation to a colleague without handing over your phone. A bulk sender fails the other way — one message to many strangers, and nowhere sensible for the replies to land.
Telegram app: every chat mixed together, no lead context, no team view, no handover.
Spreadsheet plus Telegram: handles copied back and forth, context lost between two windows.
Bulk sender: one message to many strangers, no context, replies nobody owns.
Leadgram inbox: one thread per lead, with tags, stage, notes and history attached to it.
See also: Reading buying signals in public chats
What the inbox does not do
Worth knowing before you buy. The composer sends text. Photos, voice notes and documents that arrive from a lead appear as a labelled placeholder — Photo, Voice message, Document — so you know something came in, but you cannot attach a file from here.
You can only open a chat with a lead who has a Telegram @username, and roughly half the people in public conversations have none; for those the search still gives you the message, the score and the source link, but not a thread. The thread view loads the newest fifty messages, and connecting an account is gated by your plan.
And nothing sends itself: no drip sequence, no auto-reply. Campaigns automate the finding, not the messaging.
See also: What campaigns actually automate
From search to conversation without switching apps
The loop is short. Describe the buyer you want in plain language, read the ranked results, and use the row's paper-plane Message action — the lead drawer opens straight into the chat, on the same page. With no account connected yet, that button becomes Connect an account and opens the wizard instead of failing quietly.
From then on the person has a thread in your inbox, live in both directions, with the pipeline record travelling with them through your stages.
Frequently asked questions
What is a Telegram inbox?
A Telegram inbox is a single list of every direct-message conversation you have with a lead, ordered by the last message and badged with unread counts. In Leadgram each row is a lead the search found, so the thread opens with that person's tags, their original public message and their pipeline record beside it. You reply from one screen instead of switching apps.
Do I need to connect my own Telegram account?
Yes — nothing sends until you connect one. The wizard asks for your country and phone number, the login code Telegram sends to your app, then your cloud password if two-step verification is on. Messages then go out as you, from your account, and connecting is gated by your plan.
Does Leadgram read all of my Telegram chats?
No. A conversation is stored only if you opened it in Leadgram; an incoming message that belongs to no opened thread is dropped on arrival. On first open, Leadgram imports up to the last 200 messages of your history with that one person and nothing else — not your groups, not your channels, not the rest of your chat list. The session is encrypted and deleted when you disconnect.
Can my whole team share one Telegram inbox?
On Teams and Enterprise plans you can share a connected account with your workspace as you connect it, and active team members then read and send from the same threads. Outbound messages show which teammate sent them, and unread counts stay personal. Managing or disconnecting it is limited to the connector plus the workspace owner and admins.
Does Leadgram send Telegram messages automatically?
No. The inbox is a manual composer: you open one conversation, type, and press Enter. There is no blast to a list, no drip sequence and no bot writing on your behalf. Campaigns automate the finding — re-running a saved brief across your chosen channels on a schedule — never the sending.
What happens to my conversations if I disconnect the account?
Disconnecting signs the session out on Telegram and deletes it from Leadgram, but the conversations stay. They switch to read-only, so the history and the lead context remain while sending is off, and the composer explains that the account was disconnected. Connecting an active account again restores sending.
Find your next leads in Telegram
Run a search, review scored matches with the reason they fit and the source group, and export a clean list — all from public signal, no Telegram login.