Telegram CRM integration: scored leads into the CRM you already use
Telegram CRM integration with Leadgram is deliberately simple. Find buyers in public Telegram chats, export them as a CSV, and import that file into the CRM you already use. Every row carries a 0-100 score, the person's handle, the message that showed intent and a link back to it. Or skip the export and work leads on Leadgram's own pipeline board.
- JRHot
Jonas R.
@jonas_desks
91intent scoreCoworking operators · Berlin· public group · 40 min ago
We open a second floor in October and our cleaner can't do evenings. Anyone know a contractor who does offices after 7pm? Need quotes this week.
Why · Direct request with a deadline, matches “office cleaning contractors for coworkings”.
How Telegram leads reach your CRM
There are two honest routes today. Work leads inside Leadgram's built-in Telegram CRM, or export your results to CSV and import the file into HubSpot, Pipedrive, Kommo (amoCRM), Bitrix24, KeyCRM or any CRM that takes a spreadsheet. There is no native connector, webhook or Zapier app yet, and we won't pretend otherwise.
The whole trip takes minutes, not an integration project. Nobody has to copy usernames out of a chat window, and the context a rep needs for a good first message rides along in the same row.
Take a cleaning company in Berlin. On Monday the sales lead searches for coworkings and offices that need an evening contractor, sorts by score and saves a dozen people worth a call. By lunch the top of that list is in Pipedrive, each row with the message that made it worth calling.
Step 1: Describe your buyer
Plain words, in EN, RU or UK. No Telegram account needed.
Step 2: Filter and qualify
Sort by score, save the leads worth a call.
Step 3: Export to CSV
Only the results you see after filtering.
Step 4: Import and map
Match columns to CRM fields once, reuse the mapping.
Supported CRM paths: what exists and what doesn't
Here is the full list, including the things people ask for that we don't have. When a row says CSV, it means you import a file. Nothing syncs in the background.
Need an automatic sync? It isn't a product feature today. Enterprise customers can scope one with our team, so talk to us before you build a process around it.
Why be this blunt? Because “CRM integration” on many sites turns out to be a button that breaks on the first non-standard field. A CSV is duller but predictable: you see every column before import and decide where it goes.
| Path | In Leadgram today |
|---|---|
| Built-in Telegram CRM board | Stages, deal values, notes, reminders |
| CSV export for any CRM | HubSpot, Pipedrive, Salesforce, Kommo, Bitrix24, KeyCRM and others |
| Custom API / CRM sync | Not built yet. Enterprise customers can scope it with our team |
| Native HubSpot, Pipedrive or amoCRM connector | Not offered, use CSV |
| Webhooks or Zapier | Not offered, use CSV |
CSV field mapping for HubSpot, Pipedrive and Kommo
Each export row has ten columns: Score, Lead, Handle, Phone, Message, Group, Date, Source URL, Pipeline status and Notes (the full column reference). The file holds only the results you see after filtering, so narrow the list first and export the part your team will actually work.
The message is the part most integrations drop, and it matters most. A rep who opens a contact and reads “our cleaner can't do evenings” writes a very different first line than one who sees a bare username.
- Score column
- 0-100
- Written as a percentage, e.g. 92%
- Encoding
- UTF-8
- With a BOM, so Excel shows Cyrillic correctly
- Phone column
- Opt-in
- Empty unless you turn it on
- Your notes come along
- Status + notes
- From leads you saved in Leadgram
Lead goes to the contact name, Handle to a custom “Telegram” field.
Score goes to a number field. Strip the % sign: “92%” becomes 92.
Message and Source URL go to a note, so the reason to reach out travels with the contact.
Group becomes the lead source, Pipeline status your stage or tag.
Date is a readable timestamp, so map it to a text field or note, or reformat it before mapping it to a date field.
Phone only if you switched it on and have a lawful reason to use it.
What each CRM expects from the file
Every CRM has its own import rules. Here is what we checked on 23 September 2026. Pipedrive needs a person or organization name and builds the lead title from it if you don't map one. Mapping Group or Message as the title makes leads easier to scan. Bitrix24 wants UTF-8 and dates in the portal's own format. KeyCRM takes CSV, XLSX or ODS for customers.
Some CRMs key contacts on email, and a Telegram lead has a handle, not an email. Check your CRM's required fields before the first import, save the column mapping as a template where your CRM allows it, and the next import is a two-minute job.
Example search — sign in free to run it
Avoid duplicates when you import Telegram leads
Leadgram lists messages, so a person who asked in two groups can show up in two rows. That is useful signal, since they are clearly serious. But you want one contact in the CRM, not two.
Repeats of the same message are already folded into one row. Different messages from one person still show up separately.
Simplest rule: one person, one contact, and every new message from them becomes a note on it. A rep who sees someone asking for the second time knows not to wait.
Match on Handle when it's there. It is the best person identifier in the file, but usernames can change.
No handle? Use Source URL to skip messages you already imported. Each message link is unique.
In Kommo, tick “Update existing data” so a re-import updates records instead of cloning them.
Qualify leads in Leadgram first. The Pipeline status column then shows who was already contacted.
Tag each import with the date and the search, so a bad batch is easy to find and undo.
A weekly routine that keeps your CRM fresh
Public chats never stop, so one big import goes stale fast. A short weekly loop works better: people asking this week are still deciding this week.
Leadgram reads public chats 24/7, so each run surfaces people who wrote since the last one. Keep the same search wording from week to week and the export stays comparable, which makes duplicates easy to spot.
Monday: run the search, sort by score, save the leads worth a call.
Same day: reply to the hottest ones straight from their source message.
Export only what you qualified and import it with a dated tag.
Friday: move the leads that answered into your main pipeline.
Telegram CRM vs your existing CRM
You don't have to choose. Leadgram's Telegram CRM is built for the first days of a lead: stages you define, deal values, notes and reminders, with the source message on every card. Your main CRM is where the deal lives once it becomes company business.
A simple pattern: qualify in Leadgram and export only the leads that reached a real conversation. The export carries each saved lead's status and notes. Board stages and deal values stay in Leadgram. The CRM stays clean, and reps keep the thread that started it. Still tracking everything in a sheet? Here is where a spreadsheet breaks next to a Telegram CRM.
- Usernames pasted one by one
- The message that sparked it gets lost
- Every row looks equally urgent
- Duplicates pile up
- Ranked leads in one file
- Source message and link on every row
- A score column to sort by
- Handle and source URL to catch duplicates
See also: Work Telegram leads on a pipeline boardEvery column in a Telegram leads CSV exportHow the 0-100 lead score is calculatedTelegram CRM vs a spreadsheet
Frequently asked questions
How do I connect Telegram leads to my CRM?
Run a search in Leadgram, filter the results, export them to CSV and import the file into your CRM. Map Lead to name, Handle to a custom field and Score to a number field once, then reuse that mapping.
Is there a native HubSpot, Pipedrive or amoCRM integration?
Not today. Leadgram has no direct connector to HubSpot, Pipedrive, Salesforce, Kommo (amoCRM) or Bitrix24. All of them import CSV files, which is the supported path. A custom sync isn't built yet; Enterprise customers can scope one with our team.
Does Leadgram have a Zapier app or webhooks?
No. There is no Zapier app and no outgoing webhook for leads right now. If you need automation, import the CSV on a schedule. Enterprise customers can talk to us about scoping a custom sync.
How do I avoid duplicate contacts when importing Telegram leads?
Match on the Handle column where it exists, and use Source URL to skip messages you already imported. Keep one contact per person and add each new message as a note. Tag every import with its date so a bad batch is easy to undo.
Do I need a Telegram account to export leads?
No Telegram account is needed to search, score or export. You sign in to Leadgram, and the free plan includes 50 ranked leads a month. You only connect Telegram if you want to message leads from Leadgram's inbox.
Find your next leads in Telegram
Run a search, review scored matches with the reason they fit and the source group, and export a clean list — all from public signal, no Telegram login.