Common help topics
Start with the workflow area where the issue appears: search, scoring, saved leads, exports, analytics, account settings, or sign-in.
- Search: refine ICP, problem, and buying intent language.
- Lead review: compare score, match reason, and source context.
- Exports: verify saved status and needed fields before downloading.
Before contacting support
Capture the workflow area, expected behavior, actual behavior, and whether the issue affects search, saved leads, exports, analytics, or account access.